1. Introduction
Welcome to LinnkIQ.
These Terms and Conditions ("Terms") govern your access to and use of the LinnkIQ platform ("Platform"), including all features, services, and integrations provided by LinnkIQ.
By accessing or using the Platform, you agree to be bound by these Terms. If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Services
LinnkIQ is a Software-as-a-Service (SaaS) platform designed to support recruitment and workforce management processes. The Platform includes, but is not limited to:
- Applicant Tracking System (ATS) functionalities
- AI-powered candidate screening and automation
- Integration with third-party systems including Microsoft services
- Communication tools such as email and scheduling
- Analytics and reporting tools
3. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Platform.
By using LinnkIQ, you confirm that you meet these requirements.
4. Account Registration and Access
To use certain features, users must:
- Create an account or authenticate via supported Single Sign-On (SSO) providers
- Provide accurate and complete information
- Maintain the confidentiality of login credentials
- You are responsible for all activities conducted under your account.
5. Microsoft Integration and Permissions
LinnkIQ integrates with Microsoft services via Microsoft Azure, Microsoft Entra ID, and Microsoft Graph APIs.
By enabling integration and granting permissions, you authorize LinnkIQ to access specific data within your Microsoft tenant.
5.1 Single Sign-On (SSO)
The Platform may access user identity information such as:
- Name
- Email address
- User principal name
- Directory identifiers
5.2 Calendar Management
Where permissions are granted, LinnkIQ may:
- Schedule, update, reschedule, and cancel meetings
- Add or remove participants
- Access availability (free/busy information)
- This functionality supports interview scheduling and workflow automation.
5.3 Email Management
Where authorized, LinnkIQ may:
- Send emails on behalf of users
- Read email metadata (subject, sender, timestamps)
- Access email content where required for workflows
- Reply to messages and manage communication campaigns
- This functionality is used for recruitment communication and operational workflows.
6. Organizational Admin Consent
If you are an administrator granting tenant-wide consent:
- You confirm that you have authority to grant permissions on behalf of your organization
- Permissions may apply to all users within the tenant
- LinnkIQ may provision users automatically based on directory data
- Your organization is responsible for managing user access and permissions.
7. Acceptable Use
You agree not to:
- Use the Platform for unlawful or fraudulent purposes
- Interfere with or disrupt system integrity or performance
- Attempt unauthorized access to data or systems
- Use the Platform to send spam or malicious communications
- LinnkIQ reserves the right to suspend or terminate accounts that violate these terms.
8. Data Usage and Privacy
Your use of the Platform is also governed by our Privacy Policy.
- LinnkIQ processes data only for service delivery, workflow automation, and platform improvement.
- We do not sell customer data or use it for unrelated third-party purposes.
9. Data Security
LinnkIQ implements industry-standard security measures, including:
- Encryption of data in transit and at rest
- Role-based access control
- Secure API authentication
- Monitoring and audit logging
10. Third-Party Services
The Platform integrates with third-party services, including Microsoft.
Use of such services is subject to their respective terms and policies. LinnkIQ is not responsible for third-party service availability or performance.
11. Intellectual Property
All rights, title, and interest in and to the Platform, including software, content, and trademarks, are owned by LinnkIQ or its licensors.
You are granted a limited, non-exclusive, non-transferable right to use the Platform in accordance with these Terms.
12. Fees and Payment
Where applicable:
- Fees are charged based on subscription plans or usage
- Payments must be made in accordance with agreed terms
- Failure to pay may result in suspension or termination of services
13. Limitation of Liability
To the maximum extent permitted by law:
- LinnkIQ shall not be liable for indirect, incidental, or consequential damages
- LinnkIQ is not responsible for data loss caused by third-party services or customer-side misconfigurations
14. Termination
LinnkIQ may suspend or terminate access:
- For violation of these Terms
- For non-payment
- To comply with legal obligations
- Upon termination, access to the Platform will be revoked, integration tokens may be disabled, and data handling will follow the Privacy Policy.
15. Modifications to the Service
LinnkIQ reserves the right to:
- Modify or discontinue features
- Update integrations
- Improve system functionality
- We will make reasonable efforts to notify users of significant changes.
16. Changes to Terms
These Terms may be updated periodically.
Continued use of the Platform after updates constitutes acceptance of the revised Terms.
17. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, as defined in the customer agreement or jurisdiction of operation.
18. Contact Information
For any questions regarding these Terms:
- Email: support@linnkiq.com
- Website: https://www.linnkiq.com
19. Microsoft Partner Compliance
LinnkIQ is associated with a verified Microsoft Partner Network (MPN) account.
This ensures compliance with Microsoft integration requirements and enterprise standards.
